Every call answered.
Even at 2 a.m.
When you're under a house, up on a roof or asleep, Grace answers your phone as your company. She sorts emergencies from routine calls, takes down the details and gets them to you in minutes, so the customer books with you instead of the next company on Google.
GraceThanks for calling Your Company, this is Grace. How can I help?
CallerOur heat just quit and it's 26 degrees. We've got a newborn in the house.
GraceI'm sorry, let's get someone out to you. I'm marking this as an emergency. What's the address?
- Caller
- Dana W.
- Callback
- (864) 555-0183
- Address
- 412 Laurel Creek Rd
- Problem
- No heat, infant in the home
A missed call is usually a lost job.
Homeowners with a leak or no heat don't leave voicemails. They call the next number on the list. Answering services read a script and take a message. Grace knows your services, your area and your emergency rules, and she picks up every time.
Up and running in about a day.
Tell us how you run things
Your services, service area, hours, diagnostic fee and what counts as an emergency. We build Grace around your business.
Forward the calls you miss
Keep your number. A one-time setting on your phone sends calls you don't pick up to Grace. Your phone still rings first.
Get every lead, sorted
Emergencies go straight to your on-call tech. Everything else lands in your inbox with name, number, address and the problem, ready for the morning.
Trained on the calls you actually get.
Real emergencies
No heat, no AC with someone vulnerable at home, active leaks, burst pipes, sewage backups. Flagged and sent to your on-call tech.
Safety first
Gas smell or a carbon monoxide alarm? She tells callers to get out and call 911 before anything else.
Routine repairs & tune-ups
Takes the details and a morning or afternoon preference. Your office confirms the time.
Price shoppers
Never quotes prices or diagnoses over the phone. Your diagnostic fee, your rules.
Everything else
Vendors, wrong numbers and personal calls get a simple message, so you're not woken up for them.
"Is this a real person?"
If asked, Grace says she's an AI assistant and that a person will follow up. We don't hide it.
One flat monthly price. No per-call fees.
Try it free for two weeks. If it doesn't earn its keep, you walk away.
After-Hours
- 600 minutes of calls included
- Emergency alerts to your on-call tech
- Every call summarized by email
- Set up around your services and area
Full-Time
- 1,500 minutes of calls included
- Covers busy daytime hours too
- Everything in After-Hours
- Priority setup and changes
Built for heating, air and plumbing.
Electrical, septic, roofing and restoration companies get the same kind of calls. Ask us about your trade.
What owners ask us.
Do I need a new phone number?
No. You keep your number and your phone still rings first. Calls you don't answer forward to Grace. It's a one-time setting on your phone, and we walk you through it.
Will my customers know it's AI?
Grace sounds calm and natural, and she's polite with upset callers. If someone asks, she tells them she's an AI assistant and that a person from your company will follow up.
What happens with a real emergency?
You decide what counts as an emergency. When one comes in, Grace gets the details and sends the call to your on-call tech right away. Routine calls wait for the morning.
Can Grace put jobs on my calendar?
Today she takes the request with a preferred morning or afternoon, and your office confirms. If you use scheduling software like Jobber or Housecall Pro, ask us about connecting it.
Is there a contract?
No. Plans are month to month and you can cancel anytime. If you'd rather pay for a year up front, you get two months free.
What if I go over my minutes?
Extra minutes are 35¢ each. If you're regularly going over, we'll tell you when the bigger plan would save you money.
How fast can I start?
Most companies are live within about a day of giving us their details.
Offer it to your clients under your name.
If you run websites or ads for HVAC and plumbing companies, add an AI receptionist to what you sell. Wholesale pricing, and we handle the setup.
Talk partnershipSell something owners actually want.
Commission-based territories are open. You keep the first payment on every account you sign, then earn a share every month the client stays.
Ask about territoriesHear Grace answer as your company.
Call or email and we'll set up a demo with your company's name on it. Takes ten minutes.